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Our Services

Service summary

We work with new or existing applications, at any stage of the development lifecycle, to deliver quick wins and longer term recommendations to fundamentally improve performance.

We work with all types of technology and applications to maximise your return on investment.


Training

We provide training, coaching and mentoring in our core methodologies of XPDesign for high performance user interface design and Usability testing.

Our training courses have been developed using principles of adult learning and the latest psychological / instructional design theories, ensuring that participants effectively learn through formal instruction, worked examples, case studies and individual / group activities.


Certified Usable™

  • Guarantees that the technology is usable by staff or customers
  • Increases sales by giving customers confidence in application usability
  • Improves business performance by buying technology that works for users

Click here to download Certified Usable pdf


 

Audit

  • Rapidly evaluates the strengths and weaknesses of your application
  • Identifies the causes behind user performance issues
  • Identifies quick wins for immediate performance gain and cost savings
  • Produces a long term road map to drive business and user performance

Click here to download Audit pdf


 

Requirements

  • Quickly and accurately captures business and user interface requirements
  • Stops ongoing change requests that cause project delays
  • Cuts iteration by integrating business, user and technical requirements
  • Delivers productivity improvement by understanding performance drivers

Click here to download Requirements pdf


 

User interface design with XPDesign™

  • Reduces screen count by 50 — 80%, with a consistent user experience
  • Makes it usable and easy to learn, cutting training and support costs
  • Standardises people's performance at high levels, increasing compliance
  • Provides scalability and flexibility to support change, without starting again
  • Gives you a competitive edge, providing intuitive and valued services
  • Stops the endless iteration and change requests, reducing time to market

Click here to download XPDesign pdf


 

The IT Blueprint™

  • Quickly and accurately captures business, user and technical requirements
  • The complete user interface ensures early executive and user acceptance
  • Choose the right technology and vendor with the The IT Blueprint
  • Stops ongoing change requests and multiple releases to get it right
  • Reduces total cost of ownership by cutting development time and effort
  • Ensures rapid response to business and market opportunities

Click here to download The IT Blueprint pdf


 

Vendor Engagement™

  • Quickly and accurately captures business, user and user interface requirements to create a complete and unambiguous Blueprint for the tender document
  • Mitigates risk, helping you pick the vendor and integration partner that can truly deliver against your requirements
  • Vendors and SI partners can precisely quote on the Blueprint and tender as they know exactly what you want
  • Ensures you only receive responses from vendors that can deliver, saving you time in the evaluation process
  • Provides a specification for the vendor that they can directly code from, without interpretation, cutting development time by at least 50%

Click here to download Vendor Engagement pdf


 

Usability Testing

  • Identifies the fundamental usability issues to improve performance
  • Cuts user interface change requests down to a single cycle
  • Accelerates redevelopment with ready-to-code user interface designs

Click here to download Usability Testing pdf


 

Accessibility

  • Mitigates your risk in meeting W3C web accessibility standards
  • Delivers feature-rich, attractive websites that work for people with accessibility needs

Click here to download Accessibility pdf


 

Eyetracking

  • Identifies the graphic design that best meets business and user goals
  • Cuts through the subjective opinions and delays from endless tweaking
  • Maximises 'eyeballs', click-throughs and conversion rates to increase sales

Click here to download Eyetracking pdf

 
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