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Psychology

Self managing teams - feasible or fantasy?

Author: Craig Errey and Erin Turner | Date: 24/05/2008

The idea of a self managing team (SMT) is appealing to most managers and organisations, but they turn out to be quite hard to set up and sustain. There is considerable research on the topic, but such teams mostly appear in 'ideal' situations and for short periods of time. Not very helpful for the 'normal' business. Craig and Erin discuss the theory and practice of self managing teams and recent PTG experiences - Self managing teams don't have to be a fantasy.

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IT Psychology - Shrink for your IT system

Author: James Breeze | Date: 04/05/2006

Why on earth would a psychologist work in IT? Does IT have mental health problems? Many IT projects fail because end users (that is, us) have usually been forgotten or, worse, ignored. The design process is usually trial and error, not a rigorous science. In this paper we'll explain why psychologists (scientists) are in fact extremely useful members of your IT project team.

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Cognitive load theory and user interface design: Making software easy to learn and use - Part 1

Author: Claudia Pitts, Paul Ginns and Craig Errey | Date: 26/04/2006

How do you make things easy to learn? PTG Global's white paper Cognitive Load Theory shows us how to reduce the load caused by poor design of learning materials. Discover how we process information and the role our memory has to play in learning. This paper provides an overview to cognitive load theory and its role in guiding user interface design.

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Why people do what they do

Author: Craig Errey | Date: 08/03/2006

How do we interpret and attribute reasons behind people's behaviors? What are the impacts of misattributing a colleague's behavior as lack of ability when in fact they did not receive the right support? Craig Errey, Psychologist and Managing Director of PTG Global discuss useful methods in diagnosing why people do what they do.

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