Current news
PTG on the ICT Services Approved Supplier (2020) panel
Date: 04/08/2009
PTG is pleased to announce we have been selected for the NSW Department of Commerce ICT Services Approved Supplier (2020) panel. This panel replaces a number of panels including ITS 2305, which we were also on. The new Panel runs for three years from 17 June 2009.
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Happy New Year and welcome to more new staff members
Date: 02/02/2009
Happy New Year for 2009. It's been a rough start with the global financial situation, however, it's not all doom and gloom!! PTG is continuing to hire new people and we welcome Thom, Dan and Louise to the team. But it doesn't stop there. We're looking for more people and you can check out our careers page for details.
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New staff members continue PTG's growth
Date: 24/08/2008
We've been on a hiring spree again, adding three new team members in the last few weeks. Ensor joins us as a Business Development Executive, while Adam and Duy join us as Chief Software Architect and Software Engineer, respectively. Welcome aboard!!
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PTG Global appoints new Chief Operating Officer - Ray Bradbery
Date: 02/06/2008
After a long search, we have appointed Ray Bradbery as PTG Global's Chief Operating Officer. Ray brings over 30 years of IT experience, with his most notable former role being Vice President, Asia/Pacific for Borland Software Corporation (publishers of Delphi, C++ Builder, J Builder, InterBase, Borland Corba, Borland AppCenter, dBase for Windows)
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A unique solution to get IT right the first time
Date: 02/06/2008
For the same costs as local development firms, you get a full service solution combining world class requirements, usability and user interface design from PTG Global with rapid, cost effective offshore development from Rage - all backed by PTG Global's 12 month warranty on code and user interface design and professional indemnity insurance.
You have complete confidence that your application will be delivered on time, on budget and be usable, the first time.
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PTG Global's XPDesign course offered through Charles Sturt University
Date: 29/05/2008
PTG Global is pleased to announce that our world class XPDesign training course in high performance user interface design is now being offered through Charles Sturt University's Professional Development Unit.
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New paper: A new approach to vendor engagement
Date: 29/05/2008
In this article, Craig discusses how to manage the risks of buying enterprise application technology and engaging System Integrators. It's a guide for private enterprise and Government and will help you avoid that sinking feeling you get when you realise that your vendor and integration partner can't actually deliver what you asked for.
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New paper: Self managing teams - feasible or fantasy?
Date: 29/05/2008
The idea of a self managing team (SMT) is appealing to most managers and organisations, but they turn out to be quite hard to set up and sustain. There is considerable research on the topic, but such teams mostly appear in 'ideal' situations and for short periods of time. Not very helpful for the 'normal' business. Craig and Erin discuss the theory and practice of self managing teams and recent PTG experiences - Self managing teams don't have to be a fantasy.
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Craig Errey speaking at ArkGroup's Search and Retrieval Conference
Date: 04/02/2008
Craig Errey, PTG Global's Managing Director is speaking at ArkGroup's Conference on Enhancing search and retrieval capabilities and performance on 4 February 2008, 4.30pm at the Rydges World Square, Sydney.
Craig will be speaking about how to design usable search results interfaces including browsing structures.
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CBA 'Webolution' main website is an AIMIA finalist
Date: 30/01/2008
PTG Global, with the white agency, designed the user experience for CBA's new public website, code named 'Webolution'. The site is a finalist in the Best Financial Service category.
Congratulations to all the finalists and best of luck on the awards night.
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World Usability Day 2007
Date: 08/11/2007
World Usability Day is located at the Telstra Experience Centre on 400 George St Sydney. You are invited to attend any part or all of the day, and no pre-registration is required. Door prizes will be awarded throughout the day. The event is free, and open to the public.
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New PTG Global training courses in XPDesign and Usability testing
Date: 25/09/2007
After nearly 6 months of effort, we have converted our core methodologies XPDesign and Usability testing into training courses. The courses are initially available on a per-client / company basis, and will soon be available as public courses open to everyone.
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New PTG Software: The PTG IVR Simulator
Date: 25/09/2007
We are pleased to announce the first of our software projects, the PTG IVR Simulator. The PTG IVR Simulator lets you quickly and easily design and simulate a new IVR call flow. You can create several variations of an IVR and test them with end users / customers to determine which one delivers the best experience. Secure online purchase available.
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$130,000 extension to PTG's Commercial Ready Grant
Date: 25/09/2007
Our XPDesigner project is progressing very well and we are making some excellent advances in user interface design theory and practice. On the strength of our achievements, we have successfully applied for a $130,000 extension to our AusIndustry Commercial Ready Grant for XPDesigner.
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New relationship with Rage, India
Date: 25/09/2007
We have forged a strong working relationship with Rage Communications, based in Chennai, India. We were introduced through a mutual client who has found working with the two of us very beneficial to their business.
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Workshop for ArkGroup on UI design for SLNSW
Date: 21/09/2007
Craig is presenting a workshop between 1:30 and 4:30 on Friday 21 September. This workshop will take you through the design process, carried out by PTG Global during January to June 2007, for the State Library of NSW.
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PTG Global at CommunicAsia, Singapore
Date: 16/05/2007
PTG global will be at CommunicAsia in Singapore between 19 and 24 June 2007. CommunicAsia is the leading technology tradeshow in Asia. PTG is grateful to be on the DSRD stand.
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One day workshop on XPDesign for Ark Group
Date: 16/05/2007
Craig is presenting a 1 day workshop for the Ark Group in Sydney on 31 May 2007.
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General update on PTG Global
Date: 16/05/2007
It's been a long time since we've made an update to news on the site - almost 6 months, in fact. We've been absolutely flat out just keeping up with delivering work for our customers.
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Leveraging your internal systems
Date: 01/04/2007
Craig has written another article for Online Banking Review on how to leverage your internal systems.
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Presentation on XPDesign to the Web standards Group
Date: 28/03/2007
Craig was invited by Gavin Dispain of DEH to speak at the Web Standards Group in Canberra.
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Presentation on XPDesign with the Ark Group and DVA
Date: 22/03/2007
Craig was privileged to be invited to speak with Shane Redfern from the Department of Veterans Affairs at a recent Ark Group conference.
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PTG Global places third in the national IT Secrets competition
Date: 13/03/2007
PTG Global was ecstatic to place third in the recent IT Secrets competition run by DCITA.
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New Paper: Management by Objectives and IT projects
Date: 01/11/2006
Management by Objectives is used by many managers to monitor people's activity. However, the system requires that the outcomes of the activities are measurable, which isn't true in the case of many IT projects. In this paper, Craig Errey explains how Management by Objectives can be applied to IT projects.
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Certified Usable and XPDesigner EXPLAINED!
Author: Craig Errey | Date: 31/10/2006
Craig Errey answers two of the most frequently asked questions: what is Certified Usable, and what is XPDesigner?
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New Paper: The psychologist as business analyst
Date: 29/09/2006
Craig Errey explains how Business Analysts need all the skills of a psychologist to correctly capture and document business requirements, concluding that it would be better to employ a psychologist as a BA ...and the play on 'analyst' was not lost on him either!
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New Paper: Visual and natural programming for non-programmers - a false hope?
Date: 28/09/2006
This paper will provide a crash course on the basic concepts behind programming in order to show that it is a non-trivial activity and, that in order to programme, you need to think in a certain way to successfully describe what you want to do so the computer can carry out your instructions. Is visual programming a flase hope? Perhaps, but we're looking at it from a very different perspective.
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XPDesigner catching on
Date: 26/09/2006
PTG Global's bold new project, XPDesigner, has sparked the interest of Australian IT journalist Simon Hayes. He notes that 'User interface design is getting more publicity in the wake of headline-grabbing project failures', and is optimistic about PTG Global's ability to 'create software to help developers design better user interfaces.' XPDesigner will revolutionise the IT industry through the creation of a true visual application development tool.
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New Paper: The pattern perspective
Date: 01/09/2006
Systems Engineer Jalal Radwan explains what a pattern is, how they are useful for UI design, and how patterns allow you to create predictable applications that really work for users.
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Psychologists to revolutionise IT with a true visual application development tool
Author: James Breeze | Date: 31/08/2006
PTG Global has again affirmed itself as one of the most innovative usability and user interface design firms by receiving a $437,175 Commercial Ready Grant from the Australian Government: AusIndustry.
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We are worth watching!
Date: 10/08/2006
PTG Global has grabbed the attention of prestigious IT newsletter, the Rust Report. Listed as one of six Aussie companies 'worth watching', we are definitely making waves with our user centred design methodology.
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New Paper: What is your technology 'BASED' on?
Date: 27/07/2006
In building your last business application did you get requirements from users or test the application with them? Even if you did, you may still have had trouble making the technology work the way they needed it to. James Breeze and Craig Errey explain how engaging users is only half the equation, since technology must be built so that it is entirely 'people based', not 'data based'.
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PTG Global goes ice skating
Author: Zaz Teoh | Date: 27/07/2006
Last Friday afternoon, Macquarie Ice Rink, North Ryde was stormed by a seriously dangerous force - PTG Global, on ice skates.
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New Paper: Designing and building reliable software
Author: Craig Errey | Date: 17/06/2006
'Designing and building reliable software' introduces the software design tool, Alloy, and the necessity behind rigorously testing and modelling software even before code is written. This approach, coupled with PTG Global's XPDesign methodology, should allow for software that is both reliable and easy to use.
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Newsflash - Premier Iemma visits PTG Global at CeBIT
Date: 09/05/2006
New South Wales Premier, Morris Iemma, expressed his interest in PTG Global at the CeBIT exhibition this morning. Iemma opened CeBIT and afterwards came to call on PTG Global's stand.
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Approximately 90% of the time people spend at your website is not on the homepage!
Author: James Breeze | Date: 04/05/2006
How many times have you or your clients spent money testing and retesting homepage concepts? Or tweaking the graphics to get it just right for that 'so and so' upstairs? Well it's time to use the economic theory of 'The Long Tail' to sort it out once and for all!
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New Paper: Cognitive load theory - Part 1
Date: 02/05/2006
How do you make things easy to learn? PTG Global's white paper Cognitive Load Theory shows us how to reduce the load caused by the poor design of learning materials. Discover how we process information and the role our memory has to play in learning. This paper provides an overview to cognitive load theory and its role in guiding user interface design.
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New Paper: Better interviewing for better requirements
Date: 23/04/2006
Good interviewing is very difficult for most people. Psychology and the specific areas of counselling and clinical psychology have a lot to say about good interviewing, especially in terms of identifying the real issues someone is experiencing, as well as the causes and consequences, in order to determine requirements for change. However, the interview should not turn into a counselling session, write Craig Errey and Zoe Soon in this brand new white paper from PTG Global.
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New Paper: Enterprise Wide User Interfaces
Date: 18/04/2006
Enterprise Wide User Interface projects have been known to be lengthy, costly, and unproductive. Rather than simplify workflow processes, enterprise UIs increase administration workloads inhibiting profitability. PTG Global's Managing Director, Craig Errey looks at the nature of Enterprise Wide UIs, how to justify them, and how to build them. Most importantly, this paper addresses how to get it right the first time.
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Disambiguity - Pattern Driven Usability (Opportunities and Challenges)
Date: 10/04/2006
Leisa Reichelt, a Digital Experience Architect from Sydney, has been working in the IT industry for ten years. She is committed to creating user interfaces that are effective and pleasureable. She reviews PTG Global's recent presentation to CHISIG on XPDesign on her website.
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The Economist Intelligence Unit Best Practice article - User's Rule, OK?
Date: 09/04/2006
We all know that IT projects are renowned for failure. The Economist describes the statistics as 'depressing'. However, PTG Global's user-centred methodology has grabbed the attention of these IT professionals. Maybe PTG Global has the answer?
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Better Buying - Managing the Risks of Buying Enterprise Software
Author: BETTER BUYING, March 06 | Date: 03/04/2006
Why do some 50-80% of all major Information Technology projects fail? They are often late, overbudget, cancelled midway, or are rejected by end users. BETTER BUYING, the quarterly newsletter for NSW Government buyers, provides some insights on how to prevent this.
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Services are Certified Usable by Australian Consultancy
Author: Usability News | Date: 29/03/2006
This article provides an independent look into Certified Usable, one of PTG Global's more prominent products. It highlights the groundbreaking nature of usability certification.
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New approach to old problem
Author: Sydney Morning Herald and The Age | Date: 14/02/2006
Graeme Philipson examines PTG Global's approach to the pervasive problem of IT failures. Through the IT Blueprint, PTG's methodology XPDesign" provides the answer.
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Banking is Banking is Banking
Author: Craig Errey and James Breeze for Online Banking Review | Date: 09/02/2006
This is another industry based perspective of PTG Global. It highlights our efforts to introduce blueprint based engineering capabilities to the software industry with a focus on banking.
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Application Development- A New Way?
Author: TECHwatch | Date: 04/01/2006
Trace the history of software development from past to the present. Read about the new approach that may finally bring 'software engineering' to the same echelon as other engineering disciplines.
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New PTG Global Product: Certified Usable
Date: 28/12/2005
PTG Global has launched a ground breaking new product- Certified Usable". It is a rigorous process of testing, improving and confirming the usability of technology.
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XPDesign Receives National Recognition
Date: 01/12/2005
PTG Global's user interface design methodology XPDesign has beaten over 1000 top innovators around Australia to become finalist in the 2005 Yellow Pages
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New paper: Measuring IT performance - what really matters
Author: Craig Errey | Date: 14/10/2005
IT will always remain an integral part of the business, and with billions of dollars spent globally, its return on investment must be quantified. The traditional approach to measuring IT performance using statistics, such as transactions per hour fail to account for factors crucial to business decision making. Like any other expenditure in business, IT performance can be more accurately measured using the Balanced Scorecard.
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